Contact Us

Thank you for visiting Nexvuli. We are committed to making your online fashion shopping experience simple, enjoyable, and dependable.

Whether you have questions about our Tops & Blouses, Bottoms & Pants, sizing, product details, order status, shipping, returns, or refunds, our customer service team is here to help.

For the fastest assistance, please include your order number and a brief description of your question when contacting us.

Customer Support

Email Support

Customer Support Email:
service@nexvuli.com

Response Time:
Our customer service team aims to respond to inquiries within 24 hours on business days.

For order-related questions, please include your order number and the email address used when placing your order so we can assist you more efficiently.

Order & Product Assistance

Our customer service team can assist with questions regarding:

  • Product information and sizing
  • Order status and tracking
  • Shipping and delivery
  • Order changes or cancellations
  • Returns and refunds
  • Damaged, defective, or incorrect items
  • General customer service inquiries

Company Information

Nexvuli is an online fashion retail store legally operated by Ningbo Shangcheng Digital Technology Co., Ltd.

For transparency, our business information is provided below:

Brand:
Nexvuli

Legal Operator:
Ningbo Shangcheng Digital Technology Co., Ltd.

Business License Entity:
Ningbo Shangcheng Digital Technology Co., Ltd.

Registered Address:
Room 008, Centralized Office,
A1018, Building 2,
No. 8 Xingye Avenue,
Xinqi Subdistrict,
Beilun District,
Ningbo City,
Zhejiang Province,
China

We're Here to Help

At Nexvuli, we want every step of your shopping experience—from discovering a new favorite piece to receiving your order—to feel straightforward and reliable.

If you have any questions, please reach out to our customer service team.

Email: service@nexvuli.com

Thank you for choosing Nexvuli.

Contact form